About The Role

We are seeking a Fraud Prevention Officer to join our growing team! You will be responsible for executing the fraud prevention strategies effectively, to investigate and report cases of suspected or confirmed fraud accordingly.

Key Responsibilities:

  • Assess potential 1st, 2nd or 3rd party fraud at application stage and take action to mitigate any risk identified, in accordance with the company’s fraud prevention strategy
  • Investigate allegations of fraud raised post application, take timely action to protect any victims of fraud identified
  • Submit reports of suspected and confirmed fraud cases to relevant external parties, including but not limited to law enforcement, Cifas and SIRA
  • Act as a fraud prevention point of contact for relevant third parties, including but not limited to, internal stakeholders, Cifas and SIRA
  • Work to agreed service level agreement (SLAs) providing exceptional customer service to applicants and retail partners
  • Be self-motivated and take accountability for own workloads with minimal supervision when required

What You Will Bring:

  • Experienced fraud investigator
  • Working knowledge of Cifas and SIRA; and awareness of current fraud trends
  • Sound technical knowledge of fraud prevention, tools and strategies
  • Works well with others in the team and acts as a role model, setting high standards of quality and demonstrating commitment to self-development
  • Logical thinker with an attention to detail
  • Strong oral and written communication skills
  • Ability to work off own initiative and prioritise workload

Everyone Is Different. Everyone Is Valued.

We’re building one of the best banks in Britain. It’s what we’ve been doing since 1952 and in that time, we’ve learned that we’re more than the sum of our parts. We’re a strong Group because of our people. And all our people are different.

Every one of our employees brings unique talent, ability and perspective to their role.

That’s why Secure Trust Bank Group nurtures differences. We understand that we perform better because we’re not cast from the same mould. We actively embrace and celebrate diversity, work with leading industry bodies and support initiatives that reinforce our philosophy of giving you the freedom to be who you are.

We’re an award-winning bank providing savings accounts and lending services to over one million customers. We’re Secure Trust Bank Group. We embrace difference.

About The Company

Our customers are at the heart of everything we do, but we can’t achieve our customer focused strategy without the right people in our team.

At Secure Trust Bank, we know that people are our biggest investment, which is why a career with us is not just a job. It’s the chance to be part of something bigger, to add real value to the Bank and help us constantly improve, in order to achieve our ambition of becoming the best bank in Britain.

We believe in giving our staff autonomy, with initiative and exceptional performance recognised through a variety of individual and team awards and incentives. All our employees have a tangible impact on the Group’s core values, and we are looking for candidates who are enthusiastic, proactive and enjoy working in a fast paced environment.

So join us as we strive to Grow, Sustain and Care for the way we work.