We are currently seeking an experience supplier management professional to join our Procurement & Supplier Governance team as Vendor Relationship Manager, to support managers in the business with 3rd party supplier management. Job Purpose As Vendor Relationship Manager you will be responsible for building and managing relationship s between STB Group and...

We know that our people are our biggest investment and finding the right people who will put our customers first and provide world class service is a tough job which is why, when we find talented people, we want to develop them and enable them to grow a career with us, not just fill a seat in a contact centre. At V12 Retail Finance we offer a multitude of financial services ca...

Collections Executive (hybrid or fully remote, Solihull office location) Looking for a new challenge and wondering what your next career move might be? A role that will give you career opportunities, flexibility to work from home, comprehensive training, great company benefits and perks, fantastic people to work with and a feel-good atmosphere? Do you enjoy problem solving? Do you lo...

At V12 Retail Finance, we are growing fast and are seeking customer focused individuals to join our team. Whether you are looking for an opportunity that will accelerate your career in financial services or simply want to excel at what you do, we will help you fulfil your potential. What's on Offer We are looking for individuals who wish to grow their career in financial ser...

The Senior Manager, Collections & Recoveries Portfolio Strategy, Performance and Insight for STB group will lead the development and execution of innovative collections strategies to optimise collections recovery rates and performance and enhance the customer experience for customers in financial difficulties. The role covers managing collections strategy, including the influence...

Our Customer Resolutions Team exist to ensure that every customer receives the highest level of service from our business and when things go wrong (which sometimes they do) that we put things right, not just for that customer but for all customers thereafter, ensuring that mistakes are not repeated but used to continuously improve our offering. We are looking for experienced...

The Business Change Manager will lead the delivery of operational/process improvement (including customer outcome-focused improvements), business readiness for change implementation and support other operational projects to identify areas where processes can be streamlined, automated, or made more efficient. This could involve reducing waste, improving turnaround times, or enhancing service deli...

What you will do We are looking for a Finance Business Partner to support our Vehicle Finance Group (Consumer and Stock Funding). You will be responsible for supporting the provision of insightful analysis, accurate forecasting and business case financial appraisal for Vehicle Finance. Key Responsibilities •Responsible for the Group's budgeting and forecasting proc...

What you will do You will support the Finance function by creating insightful and accurate Financial BI and MI using TM1 (and Power BI) for the Head of BI & MI, Finance leadership team and Senior Leaders to use across the business. Key Responsibilities •Responsible for the production of all TM1 generated BI & MI and presentation via Power BI/TM1 to both Finance and b...

What you will do You will be responsible for managing and optimising the Fraud and Financial Crime Systems as well as providing subject matter expertise to system, control and financial crime issues. Key Responsibilities • Management of key financial crime systems including transaction monitoring, customer screening, payment screening, and...

What you will do We are on the look-out for a Digital Marketing Executive to join our marketing team here in Cardiff. The ideal candidate will be creative, outgoing, organised and flexible to changing priorities. They will support the D2C Marketing Manager and broader communications team, bringing to life our proposition and our purpose. The role will actively contribute towards...

What you will do You will continually improve the confidentiality, integrity and availability of Secure Trust Bank systems and data by automating and integrating processes and applications into the existing environment, as well as introducing new platforms and improvements to increase STB's cyber resilience and EDR/XDR posture. You will also make STB's network more secure by ...