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United Kingdom
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Solihull
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18 Vacancies
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Customer Resolutions Executive
All Locations
Solihull
All Departments
Customer Resolutions
Advertising Salary:
£22,813 - £28,000 Dependent on experience
Careers Site Advertising End Date
Not Specified
Contract Type
Permanent
Job Purpose To manage the complaints process by taking ownership of individual complaint cases and resolving satisfactorily, in accordance with STB process and procedures, and within the Regulator's complaints handling rules. To provide outstanding service to both internal and external customers, receiving and responding to queries and requests and delivering a range of performance target...
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Fraud Prevention Associate
All Locations
Cardiff
All Departments
Customer Operations
Advertising Salary:
up to £22,813
Careers Site Advertising End Date
Not Specified
Contract Type
Permanent
We are seeking a Fraud Prevention Associate to join the team on a permanent basis. As part of the team you will be responsible for executing the fraud prevention strategies effectively, to investigate and report cases of suspected or confirmed fraud accordingly. Key Responsibilities: Assess potential 1st, 2nd or 3rd party fraud at application stage and take action...
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Customer Service Executive
All Locations
Cardiff
All Departments
Customer Services
Advertising Salary:
Up to £22,813 + Benefits
Careers Site Advertising End Date
Not Specified
Contract Type
Permanent
We know that our people are our biggest investment and finding the right people who will put our customers first and provide world class service is a tough job which is why, when we find talented people, we want to develop them and enable them to grow a career with us, not just fill a seat in a contact centre. At V12 Retail Finance we offer a multitude of financial services ca...
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Customer Resolutions Executive
All Locations
Cardiff
All Departments
Not Specified
Advertising Salary:
£23,000 - £27,000
Careers Site Advertising End Date
Not Specified
Contract Type
Permanent
V12 Retail Finance is a UK specialist provider of Retail Point of Sale Credit, providing finance to customers via a diverse range of retail partners. Our Customer Resolutions Team exist to ensure that every customer receives the highest level of service from our business and when things go wrong (which sometimes they do) that we put things right, not just for that customer but for...
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ICAAP & Recovery Plan Manager
All Locations
Hybrid
All Departments
Not Specified
Advertising Salary:
Not Specified
Careers Site Advertising End Date
Not Specified
Contract Type
Permanent
This role is a hybrid role and the office location can either be Solihull, Cardiff or London. What you will do We are looking for someone to support the Head of Capital & Pricing in the efficient management of capital. This will be done by capital forecasting and monitoring the management and production of the ICAAP and Recovery Plan. Part of the role will see you d...
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Relationship Support Specialist
All Locations
Reading
All Departments
Not Specified
Advertising Salary:
Not Specified
Careers Site Advertising End Date
Not Specified
Contract Type
Permanent
This role can be based in London or Reading. What you will do You will support the management of the REF pipeline through to successful completion, keeping all parties updated & proactively chasing progress. As a Relationship Support Specialist you will maintain and assist with in-life support for existing customer base. In the role, you will support the REF...
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Head of Consumer Credit
All Locations
United Kingdom, Cardiff, London, Manchester, Solihull
All Departments
Risk and Compliance
Advertising Salary:
£112,000 - £154,000
Careers Site Advertising End Date
Not Specified
Contract Type
Permanent
Hybrid role, can be Solihull, Cardiff or London Based We are looking for an experienced professional to join our team as the Head of Consumer Credit Risk. This critical role involves overseeing the credit risk profile of our Consumer businesses, ensuring the sustainable growth and development of the businesses within agreed Risk and Capital parameters. Key Responsibiliti...
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Customer Resolutions Executive
All Locations
Cardiff, Hybrid , Solihull
All Departments
Customer Resolutions
Advertising Salary:
£23,000 - £27,000
Careers Site Advertising End Date
Not Specified
Contract Type
Permanent
Our Customer Resolutions Team exist to ensure that every customer receives the highest level of service from our business and when things go wrong (which sometimes they do) that we put things right, not just for that customer but for all customers thereafter, ensuring that mistakes are not repeated but used to continuously improve our offering. We are looking for experienced...
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Collections Executive
All Locations
United Kingdom, Remote , Solihull
All Departments
Collections
Advertising Salary:
Starting salary £23,500 - £25,500 depending on experience
Careers Site Advertising End Date
Not Specified
Contract Type
Permanent
Collections Executive (hybrid or fully remote, Solihull office location) Looking for a new challenge and wondering what your next career move might be? A role that will give you career opportunities, flexibility to work from home, comprehensive training, great company benefits and perks, fantastic people to work with and a feel-good atmosphere? Do you enjoy problem solving? Do you lo...
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Relationship Onboarding Specialist
All Locations
London
All Departments
Real Estate Finance
Advertising Salary:
£33,217 - £49,915
Careers Site Advertising End Date
Not Specified
Contract Type
Permanent
What you will do You will manage the customer experience throughout the onboarding of new to bank c ustomers and the CDD refresh for existing customers, maintaining the highest standard of excellence in customer service. Alongside this, you will manage c ustomer ex pectations and communications , evaluate all customer requirements to e nsure existin...
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Regulatory Reporting Accountant
All Locations
Solihull
All Departments
Not Specified
Advertising Salary:
£35,000 - £49,000
Careers Site Advertising End Date
Not Specified
Contract Type
Permanent
What you will do As a Regulatory Reporting Accountant, you will take ownership of a critical regulatory reporting process. You'll lead the preparation and analytical review of key regulatory returns, including Own Funds, Leverage, and Large Exposures. You'll be at the forefront of the Pillar 3 disclosure process, ensuring all relevant stakeholders are engaged and informed. You'll ...
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FP&A TM1 Analyst
All Locations
Solihull
All Departments
Not Specified
Advertising Salary:
Not Specified
Careers Site Advertising End Date
Not Specified
Contract Type
Permanent
What you will do You will support the Finance function by creating insightful and accurate Financial BI and MI using TM1 (and Power BI) for the Head of BI & MI, Finance leadership team and Senior Leaders to use across the business. Key Responsibilities •Responsible for the production of all TM1 generated BI & MI and presentation via Power BI/TM1 to both Finance and b...
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V12 Retail Finance
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