At Secure Trust Bank Group, we know that, to help our customers fulfil their ambitions, we must be at the forefront of innovation and our central strategic change team support the business by ensuring the appropriate governance around the change agenda.
We are seeking an experienced strategic change leader to join Secure Trust Bank Group and take the role of Change Delivery Manager to support the Head of Strategic Change.
Job Purpose
Responsible for leading and executing change, across the STB Group, ensuring that the change plans are delivered efficiently and effectively. To manage a team of project managers and business analysts, offering support and guidance to execute and deliver a portfolio of complex projects in order to deliver business goals and objectives. Acting as a deputy to the Group Head of Strategic Change ensuring changes deliver to in line with governance.
Key Responsibilities
- Accountable for driving and executing change and for delivering the portfolio of group change projects through project management and business analyst resources, delivering to project KPIs, and ensuring all activity is aligned to the group strategy, plans, frameworks & processes.
- Proactively working closely with the third parties who provide the systems to the product areas to deliver changes, ensuring they deliver on commitments and deliver change to time, cost, and quality.
- Act as a point of escalation and provide management oversight of key issue escalations and ensure risk mitigation actions are identified and reported to sponsors where appropriate.
- Lead project managers and business analysts and promote teamwork and collaboration by providing the team with clear direction, objectives, and guidance to enable them to perform their duties responsibly, effectively and efficiently.
- Drive change throughout the change lifecycle and responsible for ensuring all changes adhere to the change governance framework.
- Ensure that all best practice governance including tools, templates and methods are followed by the team across the waterfall and agile disciplines where appropriate.
- Personal management of complex analysis, projects, or programmes where appropriate, deputise for the Group Head of Strategic Change as and when required.
- Use specialist expert knowledge to assist business leaders and operational owners with the scoping, design (business analysis) and delivery of projects.
- Responsible for the liaison with third parties within projects, driving business goals and influencing the third party to deliver in line with agreed objectives.
- Ensure all projects adhere to regulatory and audit requirements
What you will bring
- Proven significant large programme / project management and Business Analysis experience in both business and IT change.
- Strong planning and organisational skills
- Stakeholder Management and Third-Party Management experience with proven ability to influence and drive commercial advantageous outcomes.
- Good communicator with confidence to constructively challenge and collaborate with internal and external stakeholders.
- Extensive experience of working in a regulated financial services environment.
- Demonstrable ability and willingness to be hands on in the delivery of change when appropriate.
- Previous leadership experience at a senior level with large teams
- Presentation & facilitation skills
Qualifications
- PRINCE2 Practitioner
- Agile Qualification or equivalent
What's on Offer
- A competitive salary with annual bonus scheme
- Life assurance
- Private medical
- Matched pension contributions
- 25 days annual leave plus bank holidays and your birthday off, on us!
- Free breakfast, fruit and hot drinks throughout the day
- Paid volunteering days and matched charity fundraising
- Free parking
- Hybrid working