Solihull

Customer Operations

£22,813 - £31,500

Not Specified

Permanent

Home
Vacancies
Introducer Oversight Executive

About The Role

V12 Vehicle Finance, part of Secure Trust Bank Group, help motor dealers to fund their forecourt and provide finance for their customers with a technology-led approach. In short, we're the open road to providing Dealers all they need to source, fund and finance used vehicles, driving home more sales.

To ensure that our partner dealers and finance brokers operate within our operating agreement procedures and guidelines, we have a team that support the onboarding of new partners and monitor compliance of our existing partners, ensuring compliance and great customer outcomes.

What you will do

As Introducer Oversight Executive you will perform monitoring of compliance with Financial Conduct Authority Regulations and the V12 Vehicle Finance operating agreement, product and procedure guide.

You will identify and feedback causes for concern identified through proactive monitoring of V12 Vehicle Finance partners, logging results and delivering updates to key stakeholders whilst creating and maintaining reports to feedback monitoring information and potential risks to the business through regular governance forums. You will work with partners to discuss findings and agree actions and remediation where required.

What you will bring

Experience of client on-boarding and monitoring required, with a good understanding of introducer due diligence, risks and controls.
Knowledge of the Motor Finance sector and products.
A sound understanding of the regulatory requirements and compliance impacting consumer credit within Motor Finance e.g. AML, FCA, CDD, CRA
Experience of working with a quality assurance or compliance monitoring role would be beneficial.

How you will be rewarded

Along with your annual salary, you also get;

Annual bonus scheme
Life assurance
Matched pension contributions
25 days annual leave plus bank holidays and your birthday off, on us!
A wellbeing hour to spend doing whatever makes you happy
A wide range of flexible benefits from Cycle2Work to healthcare checks
Free fruit and hot drinks throughout the day
Paid volunteering days and matched charity fundraising
Free parking

At Secure Trust Bank you will not be a small cog in a big wheel, you will have the autonomy to use your skills and experience to drive our business forward and have a tangible effect on our success.

As a business we celebrate achievement and have a range of generous recognition schemes that reward both individual and team successes. We offer excellent in house training and development schemes and a range of external qualifications to enable your progression and career development. Every single member of our team has a personal development plan to help them achieve their goals, whatever their career ambitions.

About The Company

Our customers are at the heart of everything we do, but we can’t achieve our customer focused strategy without the right people in our team.

At Secure Trust Bank, we know that people are our biggest investment, which is why a career with us is not just a job. It’s the chance to be part of something bigger, to add real value to the Bank and help us constantly improve, in order to achieve our ambition of becoming the best bank in Britain. We believe in giving our staff autonomy, with initiative and exceptional performance recognised through a variety of individual and team awards and incentives. All our employees have a tangible impact on the Group’s core values, and we are looking for candidates who are enthusiastic, proactive and enjoy working in a fast paced environment. So join us as we strive to Grow, Sustain and Love the way we work.

Apply

Other jobs like this

Similar