Group Head of Strategic Change

At Secure Trust Bank Group, we know that, to help our customers fulfil their ambitions, we must be at the forefront of innovation and our central strategic change team support the business by ensuring the appropriate governance around the change agenda.

We are seeking an experienced strategic change leader to join Secure Trust Bank Group and take the role of Group Head of Strategic Change.

Job Purpose

As Group Head of Strategic Change you will lead, develop and execute the Group wide Strategic Change agenda within the agreed parameters such as cost, time, risk, benefits, quality, and scope, delivering strategic initiatives to ensure the Group meets its strategic objectives. Developing, maintaining and embedding consistent change governance controls to provide assurance.

Key Responsibilities

• Accountable for the execution and implementation of the Bank’s strategic change initiatives, ensuring the priorities are met and deliveries are within time, cost and quality.
• Work with senior stakeholders to define and lead organizational transformation, including digital transformation initiatives.
• Lead corporate change projects or programmes to support strategic objectives.
• Facilitate and support the chair of the Strategic Investment Committee to drive quality of initiatives, agree priorities and report strategic change progress, including scheduling, resourcing, cost management and benefits realisation.
• Collaborate with project sponsors/stakeholders to ensure the business case for change is clearly defined and documented. To assess change drivers and translate them into viable programmes/projects with clear vision and objectives.
• Lead the Group change function and promote teamwork and collaboration by providing the team with clear direction, objectives and guidance to enable them to perform their duties responsibly, effectively and efficiently.
• Accountable for the delivery of best practice governance including tools, templates and methods, providing subject matter expertise across various methodologies including but not limited to waterfall and agile project management.
• Through the Project Management Office provide clear change management policies, procedures, processes, and techniques for changes of varying scales. Monitor and maintain quality and adherence to these policies, procedures and processes.
• Lead the development of an efficient change engagement model to manage interdependencies and synergies across the change portfolio. Work with and influence stakeholders at senior levels across business functions and third parties, to ensure goal alignment and keep them informed of progress in the change landscape.
• Act as a point of escalation and provide management oversight of key issue escalations and ensure risk mitigation actions are identified and reported to sponsors where appropriate.
• To provide support and advice to senior leaders and other key stakeholders to increase understanding of how people experience change and the process of transition.
• Accountable for the management of the Group change portfolio, escalating any challenges or risks at the appropriate executive risk committee.

What you will bring

• Proven large programme and complex project delivery in both business and IT change
• In depth knowledge and proven experience implementing change frameworks and methodologies (MSP/ PRINCE2/Lean/Six Sigma)
• Extensive experience in resource management, financial management and change control
• Previous leadership experience at a senior level with large teams and with external third parties
• Extensive experience of working in a regulated financial services environment.
• Extensive experience of portfolio management.
• Demonstrable ability and willingness to be hands on in the delivery of change when appropriate
• Excellent interpersonal skills with the ability to establish credibility and build relationships with stakeholders
• Ability to apply general / commercial awareness to inform business decisions.

Qualifications

• PRINCE2 Practitioner
• Agile Qualification or equivalent